CounSol provides secure two-way messaging inside its client portal; the vendor does not publish limits on thread depth or external integrations
CounSol’s calendar system is functional, but users have noted it lacks flexibility and customization options that modern practices expect.
On the other hand, CounSol provides documentation templates but does not offer automation or AI support, which means therapists still spend considerable time on manual entry.
However, editable progress-note and treatment-plan templates are included, and the web interface works with Dragon or other browser-based dictation tools
CounSol's integrated gateways let practices email invoices and accept online card payments; some reviewers describe the billing screens as complex or unintuitive.
CounSol does not currently offer audio note functionality, which can limit flexibility for busy clinicians. The system has no native microphone button, but it is confirmed to work with standard dictation software such as Dragon
With CounSol, platform updates are slower and often feel disconnected from user needs.
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TheraSoar includes AI-assisted note suggestions and customizable templates to speed up SOAP, progress, and treatment notes, saving valuable admin time.
CounSol does not offer built-in AI tools, making TheraSoar the better option for clinicians who want to streamline documentation.
Yes. TheraSoar and CounSol are fully web-based and optimized for mobile browsers, allowing therapists and clients to access features on phones or tablets.
TheraSoar combines broad specialty support, mobile accessibility, flexible pricing, 24/7 customer support, and AI-enhanced tools into one modern platform. It is built to scale with your practice, whether you're working solo or managing a full clinical team.
Make the switch to a platform that truly works with you. Try TheraSoar and feel the difference in clarity, customization, and clinical confidence.
Both TheraSoar and CounSol allow multi-user access and role-based permissions, making them suitable for group practices. However, CounSol includes a structured supervision system with sign-off queues, allowing supervisors to review and approve notes.
TheraSoar supports user permissions per role but does not yet offer built-in sign-off workflows for clinical supervision.
Yes. TheraSoar and CounSol both provide automated SMS and email appointment reminders. CounSol supports reminders at 24, 48, or 72 hours, with optional phone call alerts.
In terms of client engagement, CounSol offers a more feature-rich portal with journaling, secure messaging, and custom forms, while TheraSoar focuses on simplicity and core communication.
TheraSoar supports both private-pay and electronic insurance claims, giving clinicians full control over their preferred billing model.
CounSol has a more mature insurance billing system, with features like claim batching and detailed EOB management, which can be helpful for practices with complex insurance workflows.
TheraSoar, however, is ideal for those who prefer a modern, simplified billing experience with the freedom to handle either direct-pay or insurance models.
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