TheraSoar vs. SimplePractice
Which EHR Solution is Right for You?
TheraSoar and SimplePractice offer cloud-based solutions, designed for different user experiences and clinical needs. TheraSoar isn't just another EHR system. It's a growth platform. Providers choose TheraSoar for its ability to support business scalability, provide unmatched customization, and deliver an exceptional client experience.

With tools that streamline documentation, enhance client communication, and automate billing, TheraSoar allows you to reduce admin work and focus on what matters most: client care and business expansion.

Feature

SimplePractice

TheraSoar

Calendar Management
Basic scheduling; lacks advanced color coding, real-time customization, and integrated AI feedback
Flexible scheduling with day/week/month views, real-time availability, customizable hours, color-coded sessions, integrated billing, AI-generated feedback
Client Portal
Client portal with limited customization and branding options
Secure, branded portal allowing appointment scheduling, payments, and messaging
Documentation
Set templates focused on behavioral health; fewer customization options; no AI tools
Fully customizable templates with AI-powered documentation assistant
Customer Support
Support during business hours; lacks real-time support options
24/7 live chat, email support, and hands-on onboarding
Appointment Reminders
Reminders tied to subscription tiers; limited customization on lower plans
Email and SMS reminders at no additional cost
Pricing
Tiered pricing with additional costs for certain features and add-ons
Flexible pricing based on practice size; includes advanced features without costly add-ons
Practice Types Supported
Primarily behavioral health (therapists, counselors)
Mental health, physical therapy, speech therapy, chiropractic, dietetics, wellness coaching
Good
Better
Best
Calendar Management
Client Portal
Documentation and Template
Customer Support
Pricing and Value
Learning Curve and Onboarding
Calendar Management
TheraSoar’s Calendar feature offers flexible scheduling with day, week, and month views, real-time availability, and customizable therapist hours. Sessions are color-coded for quick tracking, and therapists can document sessions, reschedule appointments, or review history, all from the calendar. It integrates billing, invoicing, and even AI-generated feedback, making it a central hub for efficient practice management.

SimplePractice offers basic calendar scheduling but lacks the advanced color coding, real-time customization, and integrated AI feedback.

Client Portal
TheraSoar’s client portal is secure, branded, and allows clients to schedule appointments, sign documents, make payments, and message providers, making client interaction seamless.

SimplePractice also has a client portal, but customization and branding options are limited.

Documentation Templates
TheraSoar enables full customization of templates to fit various specialties and documentation needs, and includes an AI-powered documentation assistant that helps automate notes and progress updates.

SimplePractice offers a set of templates focused mainly on behavioral health, with fewer customization options and no AI documentation tools. Many users find its reporting tools too inflexible to support data-driven decision-making.

Customer Support
TheraSoar provides 24/7 live chat, email support, and hands-on onboarding. SimplePractice only offers support during business hours and lacks real-time support options. Users report unresponsive or unhelpful support teams, with some describing the support as "the worst" they've encountered.

If you're looking for a simple and easy-to-use EHR solution with basic features, SimplePractice may suffice. However, if you're aiming for growth, need more control over your client experience, or operate a multidisciplinary practice, TheraSoar offers better value, flexibility, and long-term support.

Pricing and Value
TheraSoar is competitively priced and includes most key features, like reminders, documentation tools, and live support, without requiring costly add-ons or tier upgrades.

SimplePractice users often express frustration over frequent price increases and a paywall structure that locks essential features behind higher-tier plans.

Learning Curve and Onboarding
TheraSoar provides one-on-one onboarding support, materials, and 24/7 assistance to ensure a smooth transition.

SimplePractice offers less personalized onboarding, and many users cite a steep learning curve during setup. Poor documentation on treatment plan and slow support can delay implementation and frustrate new users.

Advantages of TheraSoar
TheraSoar is built to grow with your practice. Whether you're a solo provider or managing a team of multidisciplinary professionals, it gives you the tools to deliver better care, automate routine tasks, and scale operations. Its strengths include:
Broad specialty support for physical therapy, nutrition, mental health, and more
Built-in AI tools and customization features that save time and improve accuracy
Always-on customer support and training so you're never left waiting for help
Client onboarding with a powerful form builder and consent builder
Customizable note templates for progress notes and clinical documentation
A platform that’s continuously updated to meet future practice demands

Simple Practice Overview

SimplePractice is a popular EHR among solo and small group behavioral health practitioners. It includes a client portal, appointment scheduling, telehealth, and a basic website builder, but may not provide the depth of customization or scalability needed by growing or multidisciplinary practices.

Why TheraSoar is a Better Option

TheraSoar is a modern, fully integrated EHR solution built for mental health professionals, allied health, and wellness professionals. Designed for both solo providers and group practices, it includes customizable workflows, a full-featured mobile app, and advanced client engagement tools.
Why Choose TheraSoar Over
SimplePractice
Whether you're solo or running a team, TheraSoar grows with you, without forcing you into higher-priced tiers. Many users experience excellent customer support and reliable customer service
AI-Powered Tools: Speed up documentation, reduce admin work, and get real-time support.
Paperless intakes and customizable intake forms
A secure client portal feature for communication and document sharing
Patient portals and client communication tools to boost engagement
Customizable note templates for progress notes and clinical documentation
Calendar sync with Google Calendar
Business scheduling for group practices and business hours customization
Support for mobile payments and avoiding payment errors

Looking to Switch?We've Got You.

Make the smart move. Stop choosing between basic and outdated. Choose TheraSoar—the platform designed for providers who want to do more, grow faster, and work smarter.

Running a private practice comes with a wide range of administrative tasks, from handling appointment scheduling to managing intake forms and creating detailed treatment plans. Choosing the right practice management software can help behavioral health professionals, social workers, and mental health providers focus more on patient care and less on paperwork.
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